Assistance

We're here to help with Tether.

A question, a bug, a problem with your companion? Browse the FAQ below, or send us a message — a human answers every request.

Frequent questions.

Quick answers about how the product works, billing, privacy and account issues.

Tether is an iMessage companion powered by AI that plugs directly into your native messages app for sincere, caring conversations.

For anyone who wants a real, attentive listener — no download, no complicated signup.

You leave your number, and you receive your first message within moments. Everything happens inside iMessage.

During the private beta, Tether is free for the first 150 numbers. After that, the Story plan will be €9.41/month, no commitment.

No. Tether uses your native iMessage app, nothing else.

Your data is encrypted and never shared. You can delete it at any time.

Still need assistance?

Describe your issue with the product — technical trouble, account, billing, or anything else. Our team reads every message at therealtether@icloud.com.

We answer every message.